Terms & Conditions (Eden Salon & Spa)

Last Updated: 1st Sep 2025

Welcome to Eden Salon & Spa. By booking an appointment, purchasing our services, or visiting our website (www.edensalonspakw.com), you agree to the following terms and conditions. Please read them carefully.

1. Services

  • Eden Salon & Spa provides hair, nail, face, body, and spa treatments as listed on our website or in-salon.

  • All services are subject to availability and may be modified or discontinued at any time.

2. Appointments & Cancellations

  • We recommend booking in advance to secure your preferred time.

  • If you need to cancel or reschedule, please notify us at least 24 hours before your appointment.

  • Late cancellations or no-shows may result in a cancellation fee.

3. Pricing & Payment

  • Prices for services and products are listed in Kuwaiti Dinar (KWD) and may change without notice.

  • Payments must be made in full at the time of service. We accept cash, cards, and other approved payment methods.

  • Promotional discounts cannot be combined with loyalty rewards or other offers unless specified.

4. Loyalty Program

  • Clients earn 1 point for every 10 KWD spent at Eden Salon & Spa.

  • Points can be redeemed for services (10, 15, or 20 points = 10, 15, or 20 KWD worth of services).

  • Points cannot be earned or redeemed during seasonal discounts or special promotions.

  • Eden reserves the right to modify or cancel the program at any time.

5. Gift Vouchers & Packages

  • Gift vouchers and prepaid packages are valid for the duration mentioned at the time of purchase.

  • They are non-refundable and non-transferable.

6. Liability & Safety

  • Eden Salon & Spa uses high-quality professional products. However, we are not responsible for allergic reactions, side effects, or adverse outcomes unless caused by negligence.

  • Please inform your stylist or therapist of any allergies, medical conditions, or sensitivities before your treatment.

7. Website Use

  • Content on our website (text, images, branding) is the property of Eden Salon & Spa and cannot be copied or reproduced without written consent.

  • We are not responsible for third-party links or content accessed through our website.

8. Governing Law

  • These Terms are governed by the laws of the State of Kuwait.

  • Any disputes shall be resolved in the courts of Kuwait.

If you have questions, please contact us at:
📞 +965 2241 9556 / 2241 9558
📧 info@edensalonspakw.com